ORDERS AND PAYMENT
The store.ostoni.com e-store accepts payment Credit Cards and bank transfer. You may select from these payment methods at the end of the order process.
All types of payment will be remitted to S.C. Luigi Ostoni srl who manages the online sales operations of the store.ostoni.com e-store.
At no time is S.C. Luigi Ostoni srl able to accept cash payments, either directly or sent via mail. For any requests, questions or feedback, please contact our Customer Service team.
Please note: This online shop operates from the European Union and, as such, all transactions are ultimately made in Euro (unless otherwise displayed). If you are paying using another currency, the currency conversion will be based on that day's exchange rate. There is no extra cost for currency conversion.
CREDIT CARD
You can pay at the store.ostoni.com e-store using credit cards, including Visa, MasterCard and Maestro.
The payment occurs over a secure server (SSL) with a 256-bit encryption key. Over this secure system, your credit card information is sent directly to the applicable banking authority over a secured, encrypted connection.
No individual within S.C. Luigi Ostoni srl or at store.ostoni.com e-store or over the Internet has access to your credit card information at the moment of purchase or at any time.
Your secure transaction will appear on your bank statement accompanied by the description 'S.C. Luigi Ostoni srl'. The total amount spent will be debited from your account immediately and the S.C. Luigi Ostoni srl Customer Service team will process the order.
Orders paid using credit cards are processed faster than those paid via the alternative accepted payment methods because communication of the payment to S.C. Luigi Ostoni srl is instantaneous.
BANK TRANSFERS
You have the option of paying for your purchases using a Bank Transfer. To make a Bank Trasfer, please follow these steps:
Step One - Select Bank Transfer
On the payment selection page, select 'Bank Transfer' from the list of accepted payment methods. You will then be presented with our bank details.
Step Two - Transfer the money
You may then process your bank transfer payment at your banking institution's local branch or via its website
It is very important that you write the entire alpha-numeric order number (received at the time of purchase), including the initial letters, in the payment description form.
As soon as S.C. Luigi Ostoni srl has received your payment, your order will be processed and sent to S.C. Luigi Ostoni srl's international warehouse.
Your bank transfer can take from 4 to 6 working days to be processed and credited to S.C. Luigi Ostoni srl's bank account, after which S.C. Luigi Ostoni srl will process your order in full.